Relay Cancellation & Transfers
Entry fees are non-refundable. However, if the entire team must withdraw from a race (due to an emergency or other unforeseen circumstances) you have two options.
1) Transfer Your Entry To Another Team: You may transfer your entry to a another team, by letting us know via email at least 7 days before the event. The new runners must bring to racer check-in on Friday night written authorization and a copy of the original registration confirmation. At racer check-in, the new runners must fill out transfer forms and pay a $25 cash only transfer fee. The new runners will either be assigned new bib #s or take over the bib #s from the team giving up their spot. Upon request, you may also handle transfers in advance (at least two weeks) via email and snail mail. Please note: Anyone caught running with someone else’s bib, who hasn’t done an official bib transfer, will be DQ’d.
2) Request A Voucher For Another Planet Ultra Event: If it’s at least 4 weeks pre-race, you may contact us via email and let us know you can’t attend and specifically request vouchers. After we approve your request, you’ll send us a self-addressed, stamped envelope (address below) for each team member and we’ll send Vouchers, which you may use towards any Planet Ultra event in the next 12 months*. If you cancel more than a month before the event, your vouchers will be the value of your entry fee minus $10. If you cancel less than a month before the event, your vouchers will be for one-half the entry fee (exclusive of online registration fee, which goes to the registration company). Please note that the vouchers are same as cash. Don’t lose it or it’s gone forever.
Address for Planet Ultra Inc: 473 S. River Road #1-394, St. George, UT 84790
Substitutions are allowed to the team roster up until 8pm the night before the race, in the event a registered team member is unable to participate. The new racer must bring a signed waiver to packet pickup.
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