Cancellations & Transfers
Entry fees are non-refundable. However, if you must withdraw from a race (due to an emergency or other unforeseen circumstances) you have two options.
1) Transfer Your Entry To Someone Else: You may transfer your entry to a someone else, by letting us know via email at least 3 days before the event. The new runner must bring to racer check-in on Friday night written authorization, a copy of the original registration confirmation or a copy of the other person’s ID. At racer check-in, the new runner must fill out a transfer form and pay a $25 cash only transfer fee. The new runner will either be assigned a new bib # or take over the bib # from the person giving up their spot. Upon request, you may also handle transfers in advance (at least two weeks) via email and snail mail. Please note: Anyone caught running with someone else’s bib, who hasn’t done an official bib transfer, will be DQ’d.
2) Request A Voucher For Another Planet Ultra Event: If it’s at least 2 weeks pre-race, you may contact us via email and let us know you can’t attend and specifically request a Voucher. After we approve your request, you’ll send us a self-addressed, stamped envelope (address below) and we’ll send you a Voucher, which you may use towards any Planet Ultra event in the next 12 months*. If you cancel more than a month before the event, your voucher will be the value of your entry fee minus $20. If you cancel less than a month before the event, your voucher will be for one-half the entry fee (exclusive of online registration fee, which goes to the registration company). Please note that the voucher is same as cash. Don’t lose it or it’s gone forever.
Address for Planet Ultra Inc: 473 S. River Road, #1-394, St. George, UT 84790